Widerrufsrecht

.poa-return{ --ink:#232323;--grey:#5f5f5f;--line:#e7e7e7; --mint:#a1decd;--mint-tint:#f2faf7;--mint-tint2:#e2f2ec;--deep:#153f33; font-family:'Jost','Helvetica Neue',Arial,sans-serif; color:var(--ink);line-height:1.65;letter-spacing:.02em;font-size:16px; max-width:820px;margin:0 auto; } .poa-return *{box-sizing:border-box;} .poa-return h2{font-size:22px;font-weight:800;margin:34px 0 14px;position:relative;padding-bottom:10px;} .poa-return h2:after{content:"";position:absolute;left:0;bottom:0;width:48px;height:3px;background:var(--mint);border-radius:3px;} .poa-return p{margin:0 0 14px;color:#3a3a3a;} .poa-return a{color:var(--ink);} /* prominent return CTA */ .poa-return-cta{ background:var(--mint-tint);border:1px solid var(--mint-tint2);border-radius:12px; padding:22px 24px;display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between; gap:16px;margin:6px 0 10px; } .poa-return-cta .txt b{display:block;font-size:17px;font-weight:800;margin-bottom:2px;} .poa-return-cta .txt span{font-size:14px;color:var(--grey);} .poa-return-btn{ display:inline-flex;align-items:center;gap:9px;text-decoration:none;white-space:nowrap; background:var(--ink);color:#fff !important;font-size:14px;font-weight:700; letter-spacing:.04em;text-transform:uppercase;padding:14px 24px;border-radius:40px;transition:.2s; } .poa-return-btn:hover{background:var(--deep);} .poa-return-btn svg{width:17px;height:17px;} .poa-return ul{list-style:none;margin:0 0 14px;padding:0;} .poa-return ul li{position:relative;padding:0 0 11px 30px;color:#3a3a3a;} .poa-return ul li:last-child{padding-bottom:0;} .poa-return ul li svg{position:absolute;left:0;top:3px;width:18px;height:18px;color:#1b2b26;background:var(--mint);border-radius:50%;padding:3px;} .poa-return-steps{counter-reset:step;list-style:none;margin:0 0 14px;padding:0;} .poa-return-steps li{position:relative;padding:0 0 16px 44px;color:#3a3a3a;} .poa-return-steps li:last-child{padding-bottom:0;} .poa-return-steps li:before{ counter-increment:step;content:counter(step); position:absolute;left:0;top:0;width:28px;height:28px;border-radius:50%; background:var(--ink);color:#fff;font-size:14px;font-weight:700; display:flex;align-items:center;justify-content:center; } .poa-return-steps li b{font-weight:700;color:var(--ink);} .poa-return-note{background:#f7f7f7;border-left:3px solid var(--mint);border-radius:6px;padding:12px 16px;font-size:14px;color:#4a4a4a;margin:6px 0 14px;} .poa-return-foot{border-top:1px solid var(--line);margin-top:32px;padding-top:16px;font-size:14px;color:var(--grey);} .poa-return-foot a{color:var(--ink);text-decoration:underline;} @media(max-width:560px){ .poa-return-cta{flex-direction:column;align-items:flex-start;} .poa-return-btn{width:100%;justify-content:center;} .poa-return h2{font-size:20px;} }

Our standard return policy is 30 days from the date you receive your order. We want you to be completely happy with your purchase, so we've made returns simple and hassle-free.

How to Return an Item

1. Request your return. Submit a return request through our returns portal, or contact our team by email at info@perfumeoasis.co.uk.
2. Send the item back. Once approved, return the item to us unused and in its original sealed packaging.
3. Receive your refund. As soon as we receive the item back, we'll issue your refund within 2 days.

Condition of Returns

• Items must be returned unused, unopened and sealed in their original packaging.
• If you received the wrong item, this condition does not apply — we'll put it right at no cost to you.
• Refunds are issued within 2 days of us receiving the returned item, back to your original payment method.